Available for support

Your Truehost
Support Specialist

Fast, knowledgeable help with hosting, domains, servers, email, and everything in between — from someone who actually knows the stack.

99%
Uptime maintained
<2h
Avg. response time
200+
Issues resolved
4yrs
Truehost experience

Support that actually solves things

No ticket queues, no scripted responses. Real fixes from someone who understands the platform end-to-end.

🖥

Hosting & cPanel

Account setup, file management, PHP configs, caching, .htaccess rules, and performance optimization for shared and business hosting.

🌐

Domain & DNS

Domain transfers, DNS propagation, A/CNAME/MX record configuration, and nameserver changes handled correctly the first time.

🔒

SSL & Security

Free SSL installation, HTTPS redirects, mixed content fixes, and hardening your site against common threats.

📧

Email & Webmail

Professional mailbox setup, spam filter tuning, IMAP/SMTP configuration, and deliverability fixes including SPF/DKIM/DMARC.

VPS & Servers

Nginx/Apache config, SSH hardening, MySQL tuning, server-side caching with Redis, and deployment pipelines on Ubuntu/Debian stacks.

🔄

Migrations

Smooth site migrations to Truehost with zero downtime — from WordPress, Laravel, or any other PHP stack.

Not just a support agent — a developer who supports

With a CS background and hands-on experience building with Laravel, Angular, NestJS, and PostgreSQL, I bring development-level understanding to every support request. I know what's breaking and why — and how to fix it without the usual back-and-forth.


MN
Mark N.
Truehost Support · Nairobi, KE